Training & Development One and Two Day

The Manager's Challenge
(Managing Self, Others, and Work)
November 3, 2010

Program Hours: 8:30 a.m. to 4:30 p.m.
Continental breakfast: 8:00am. - 8:30am ( Lunch included )
Dress Code: Business or Business Casual (No blue jeans, etc.)

Objective: This program will develops skills that will enable you to become a successful manager in today’s fast paced, demanding, world of work. You will also learn important skills for leading the people on your team, delegating effectively, collaborating for improved outcomes, and solving problems and making decisions.

Target Audience: All new managers and managers that need to improve their management skills.

Focus:
- Relate the many “hats” managers wear to the work they do.
- Identify obstacles to transitioning to management and strategies for managing those obstacles.
- Differentiate between beliefs about management that are myths and those that are realities.
- Develop skills in four key areas of management: delegation, team effectiveness, collaboration, and decision making.

Instructor: Dr. Peggy Hutcheson
Dr. Hutcheson is a leader in organization development, human capital management, and leadership with more than 20 years experience working with engineers, technical leaders, and scientists. She serves as VP for Marketing & Communication for the Southeastern Association of Facilitators, chairs IEEE-USA's Employment and Career Services, and is Co-chair of IEEE-USA's Innovation Institute.

Program Details:

This program is highly interactive, providing information and building skills for each of the above topics:

Introduction and Roles of the Manager
- What "hats" do you wear?
- Myths and Realities of being a manager
- Making the transition - overcoming barriers
- Managing and Leading -- What's the difference?

The "ins" and "outs" of delegation
- Making delegation work
- The delegation continuum

The ABC's of Communication
- Communication styles
- Responding supportively
- Giving feedback

Building Effective Work Teams
- All teams are not created equal
- Model for team effectiveness
- Team effectiveness inventory

Moving from Conflict to Collaboration
- Current conflict styles
- Building collaboration

Effective Decisions
- Options for decision making
- Problem solving / decision making model

Location of Program: The Georgian Club
Call OMICRON for details (404-255-0096)

Professional Skills are the Key to the Effective Application of technology to the Business Process.

Program Fees: (per individual)
Members: This program uses One Day or a fee of $450
Non-member fee: $650

Failure to cancel within 14 days (prior to this Program) will result in relinquishing full credits or full fee. Refund will be provided, if your reserved seat can be filled. We will gladly accept substitutions for the original attendee without penalty.

Multiple discounts and on site presentations are available.

Register: Click on registration button on home page.