Professional Development at Your Location

Enhanced Leadership Effectiveness

Objective: To develop and enhance the skills and insights to focus team and individual behaviors on overall goals in today's challenging and ever changing information systems and business environments. This two day program contains informational and functional exercises to enhance personal skills in Leadership Effectiveness to meet today's current business issues:

Target Audience: Managers and professionals who are responsible for providing leadership to teams, departments and task forces.

Focus:
Leadership Effectiveness
Communication and Influence
Team Analysis and Development
Creating and Promoting Change

Program Details:

Leadership Effectiveness

Introduction
History of Myers Briggs Type Indicator
Take MBTI - Benefits of MBTI for individuals, teams & organizations

Review Dimensions of MBTI
Score test - Examine 16 types - Evaluate group grid - Prototype meanings

Individual Exercise/Group Exercise
Celebrities and their types

Conflicts in the Workplace
Complementarity and types
Mutual usefulness of different types
How can I relate effectively to my opposite

Strengths of Group/Needs of Group

Leadership Styles
Leaders and MBTI types
Who works best with which organizations

Communications and Influence
Problems miscommunication causes at the office
Communication Quiz
Key competencies of influential leaders

Listening ( 5 Types of non-listening)

Non-verbals
How do we know we're being listened to
Research on communication

Group exercise on listening

Understanding
What is said vs. what is understood
3 communication styles
Active understanding exercise
Characteristics of influential people

Perceptions
Perceptions as reality/Visual examples

Feelings
Four groups of feelings
Recognition of feelings exercise
Work incident role play

Team Analysis
Types of groups and teams
History of teams
Work groups vs. teams/Self managed teams

Best time to use teams - When not to use teams

Individual and group exercises

Team functioning
Critical questions for teams - Characteristics of effective teams

What happens when a team is not effective
What happens when a team is effective

Group exercise - Group process

Stages of team development

Team assessment forms - Team analysis questions

Skills for leading teams
Handling difficult members
Team leader role

Creating and Promoting Change
What is change
Examples of change in organizations
Difficulties with change

Why change
Growth curve in organizations
Circle of influence vs. Circle of concern
Benefits of change

3 types of change
Change exercise

Resistance to change
Two sides of organizational change

Barriers to change
What people want vs. what people get/Conflict resolution

Prerequisites for change
Tactics for change

Shifting management and employee attitudes

Assessing readiness for change in staff

Critical components for effective change

7 steps of change
Effective management of change
Change management initiative exercise

Program Length: Two Days

Professional Skills are the KEY to the Effective Application of Technology to the Business Process.

Contact Sandy Gaston at sandy@omicron.edu or 404-255-0096 for information, scheduling, and fees.